Fox Music House Inc.
3005 W. Montague Ave
Charleston, SC 29418
ph 843.740.7200
fx 843.740.7203
Sharon Brown

We really appreciate all the effort you put into showing us everything the Yamaha can do. We’re thoroughly enjoying it! -- P & A

Dear Sharon: I just wanted to personally thank you for your efforts in making Betsy's 40th birthday gift a memorable surprise. Thank you for going out of your way and making her birthday extra special for her. Sincerely -- Dr. D

Sharon Brown was our saleslady and she was outstanding! She was professional, competent, and made buying the piano a very special experience! The Fox Music people were all wonderful. The delivery and set up was first class! -- Joanne W.

Dear Sharon, I wanted to thank you from the bottom of my heart for the time you spent with us and the kindness you bestowed on two senior citizens. Our world is going at such a fast pace people don't seem to have or take the effort to share just a small amount of their precious time. There is no doubt that you will have a special place in our Lord's beautiful garden some day. We will be seeing you soon, I need music to play on my piano that will play. Once again, I say, "Thank You", with all my heart for your caring way. God Bless You, Sincerely, -- J & P

It was a pleasure meeting you and thanks for helping me make my selection and purchase. You made me an offer I couldn't refuse. I love my piano and enjoy playing daily once again. I never realized that I would be able to hear the very best but you put together the dream of my lifetime. You and the staff at Fox Music House come very highly recommended. The quality of the instruments is unequaled along with the service that you receive and the long warranty. I am looking forward to doing business with you again soon in the near future. I would like to tell you thanks once again for putting this deal together for me and making my dreams come true. Sincerely, -- MD

My husband and I entered your place of business... just window shopping on our day off... we encountered a lovely young lady by the name of Sharon. We are not that knowledgeable on pianos... She showed us the line of pianos Clavinova and she introduced us to a whole new world. With her delightful charm she entertained and educated us on the many wonders of the lovely instrument. We laughed and listened and fellowshipped with her for over an hour unknowing to us how much time had passed. We walked in just looking and because of her wonderful personality we left out Clavinova owners. On our way home my husband could not believe how much fun we had and how relaxed we were in her company. I am writing this letter to thank Sharon Brown for the time she gave to us that day it was truly a blessing and something we will never forget. Sincerely, -- M & DR

I just wanted to thank you for all of your help picking out a piano for my boyfriend. He was nearly in tears when he saw it, and just plays and plays. The bow was beautiful and he actually refuses to take it off! Enclosed is one of their cd's - enjoy! Thanks again, -- Gretta

I undoubtedly will pass your name out to all who may be interested. It has been such a pleasant experience dealing with you, and with Charles, I can't imagine anyone going anywhere else! Thanks -- JCO

Thank you so very much for your hospitality and assistance in allowing my students to perform in your new recital hall. We truly enjoyed the quality of the two pianos that you provided for our use. Please pass on my thanks to Mr. Fox and Mr. Lyles, who were also very helpful. I will continue to recommend Fox Music for pianos and printed music! Sincerely yours, -- GP

LOVE the instrument. Regards to all my friends-- especially Mr. Maurice and Mr. Charles! -- Emily

I've been working on some stories for my grandchildren and neices and nephews. Here's one about my piano days. It's dedicated to you. -- JH

Dear Sharon, Many, many thanks for coming to Dataw and demonstrating all the fascinating facets of the Disklavier Yamaha piano. Our group loved being updated on the latest technology and we even had a wait list to hear you speak. Mike and Neecy are certainly lovely people and we are glad you all met and were able--together--to provide us with so much information and entertainment. You have certainly given us lots to think about and share with our friends. Again, many thanks for coming and educating us--it was a joy to meet you. Sincerely, GW

Dear Sharon and Fox Music House: This is a note to say that you and your company have restored my faith in the human race. There are people out there such as yourself that are very kind and are interested in other people's needs and wants. When I started looking for an organ, I'm not ashamed to tell you that I did not know what to look for or know anything about playing one. When I called Fox, you were extremely helpful and knowledgeable and made me feel comfortable in discussing an organ. You were never too busy to talk with me or discuss this matter. I would like to take this opportunity to thank you for your concern, help, and especially your kindness. There is a very much felt christian feeling with your company. Also, the delivery men were more than kind and gracious with their attitude and explaining the new organ. It's a nice feeling to know we have your company as a friend and know that you are there to help in any way. With people such as yourself, Fox Music House can do nothing but prosper. Fox should be very proud to have you and your staff as part of there team. Again, thank you for every aspect of help in our purchase of this organ. -- RW and Stewardship Committee PGB Church

I wanted to take some time to say a big thank you to you for your personal service last Friday, when we came to purchase my piano. From the moment we walked through the door at Fox Music House, I knew we had made the right decision. The staff was so very friendly! You were so very nice to us and made us comfortable. Mr. Fox and Charles were also very cordial and just made us feel so good! I will admit I was a little intimidated with the thought of coming to purchase a piano because I am not a professional player and I play around with it. However, you and the staff made us feel so welcomed and relaxed. It was like dealing with family. This morning, the delivery people were on time, they were very professional and got the piano unloaded and set up in record time. It fit perfectly in the spot in my living room and I have enjoyed playing it. What impressed me so much with Fox Music House was that the staff truly appreciates your business. From Mr. Maurice, to Charles, to Sharon, to the delivery people...everyone said "Thank you for your business." I am looking forward to many years of enjoying my piano. Thank you again for all of your assistance. -- TJ

Steve Brown - (Audio / Video / Backline Rentals)

Steve, We enjoyed working with you. I received many compliments on your behalf. Everyone was really impressed. I do hope we can work together soon and often.
-- S. M.

Dear Steve, I wanted to personally thank you regarding our recent awards banquet. The AV setup was AWESOME to say the least!! I really appreciate your involvement to help the evening go so smoothly. I will absolutely be in touch for all of our future event needs. Sincerely -- A.S.

Hey Steve, It was a true pleasure dealing with you. On behalf of everyone in The Jon Bates Band, we greatly appreciate the high quality of Fox Music Rentals. Over 25 years as a bandleader and production coordinator for music festivals and events, I have never had a better experience with equipment rental. All of the backline and PA was in perfect condition - great gear at a very reasonable price. Every last detail was covered (even a roll of gaff tape and a few extra cables thrown in just in case), and the delivery and pick-up was right on time. As far as we're concerned, Steve Brown and Fox Music set the bar that every other equipment rental company should aspire to! -- Jon Bates - THE JON BATES BAND

Mr. Fox, This is a little late, but I wanted to write you a note and let you know how much we appreciate Steve and the audio jobs he has done for us.  Always professional and always willing to help me out if I need it.  He completely saved us with one of the presentations when I blew up the projector (well, it went pop and crackle, I don't think I actually blew it up), but the presentation would not have made any sense without a powerpoint presentation.  I was completely panicking and he went out, tracked down a projector, and the presentation went off without a hitch.  Believe me, I won't use anyone else but you guys.  Steve is absolutely wonderful! -- R. G. Management

Dear Mr.Fox, We have had the pleasure of working with Steve Brown for a number of our annual meetings and Christmas parties. Both are very large properties and groups of people. Our Board of Directors has very specific directions how they want things set up. I would just like to take this time to tell you what a wonderful employee you have. Steve makes our job in the Property Management Office during these very stressful times very easy. On top of knowing his job and his professionalism we also have such confidence in him. In these negative times, I feel it is important to notice the positive in it also. You are very lucky to have such a good person working for you. Happy Holidays, -- M. G. ARB/Covenants Coordinator

I always seem to have a better time playing when you’re doing sound. You’re incredibly talented and easy to work with. -- Ryan B. Worship Leader

Steve, thanks for helping out with this event!!!! The Set up and sound were OUTSTANDING!! And we definitely couldn’t of done it without you . . . -- Pastor Todd P.

I actually was able to attend (the artist) second show and everything looked and sounded great! She was VERY happy with you and even mentioned it to me, so you will probably hear from her as well. --E. R.

Thank you so much for your help on this event. :0) It was a great success. --E.L. Wedding Planner

You are a GREAT soundman! It was a pleasure working with you while in Charleston to do my show. Thank you for your professionalism and diligence to make us sound sooooooo good! I hope our paths cross in the future to work together again. All the best to you!
--Byron Motley

Thank you again for all your help. Everything was wonderful. It was so nice to not have to worry about any of the sound issues! -- Follow One Intl.

I just wanted to say thanks, because the show went really well and a big part of it was people saying how clear the sound was. You know what school productions are normally like... Thanks for your help! -- A. H. Academy

Buist Academy had a wonderful WORLD'S FAIR Wed to celebrate our school becoming an IB school. The sound system worked well and made a huge difference. Thanks for your help.

Charles Fox

The Post & Courier - Letters to the Editor - Friday, February 22, 2008
Generous act- Charleston is a hospitable city, but on Feb. 17, the Summerville Piano Ensemble experienced an expression of community service and generosity we found simply overwhelming. Our group of eight players makes music on two pianos, and we had a concert scheduled that afternoon for the residents of Canterbury House, a retirement facility in downtown Charleston. Because few of us own two pianos, Charles Fox has graciously allowed us to practice with our coach at Fox Music. We were expecting to perform on the two pianos in the lobby of Canterbury House, fully aware that they were not perfectly matched instruments. But when we arrived, there were two new Yamaha grand pianos and a crowd of enthusiastic Canterbury residents anxiously awaiting our music. According to its statement of purpose, Fox Music "seeks to bring the joy of music to individuals, families and institutions and to be an advocate for music in the communities we serve so as to enrich lives and fulfill dreams." This act of generosity and outreach to us and to those who are not able to get out and enjoy many of the musical offerings in our community was deeply appreciated. It is easy to see why Fox Music is celebrating 75 years in business. Bravo, Charles Fox. MARY SUE MCDANIEL Rutherford Street Summerville.

Charles, Thank you so much for being an important part of the LAURA GRIFFIN MEMORIAL RUN/WALK. Even with the heavy rains, the Run was a great success. This success is the result of many like you who have participated in making it a very special time for the runners in the Charleston area. We could have never made it without the PA System. It's a happy, loud bunch, and your mikes, etc. worked perfectly. We appreciate your helping make the RUN a grand event. We look forward to your being a part of the 2009 RUN. Sincerely -- G. G.

Charles, I want to thank you and your crew so much for the great job you did moving my baby grand from the Murrells Inlet condo to the Johns Island condo - I was so relieved when everything was accomplished safely. It was a tough job and I am impressed (for the second time) by the professionalism of your company and crew. Hope you have a Happy New Year. regards -- K. D.

[PIANO SHOP] Charles, On behalf of my Mom and myself, I just want to extend a sincere thank you for all your efforts in this process. Considering the financial limitations placed on this project, this is a marvelous job. Many thanks to you and your staff. Best -- D. B.

George Hiatt
( Letter Sent from a customer to the Allen Organ Co )
Dear Mr. Markowitz: I am writing to let you know how extremely pleased we are with our new Allen organ. It is a fine instrument and we believe that we are the most fortunate to have it as part of our worship. Perhaps even more importantly, I wanted you to be aware of how grateful we are to the work of George Hiatt, Allen Organ representative for Fox Music House in Charleston, South Carolina. We found him to be not only professional in all of his dealings with us, but exceptionally thoughtful and responsive throughout the entire process. George made the purchase and installation of the instrument, informative and enjoyable, for which we are especially grateful. Above and beyond this, he has offered his time and talent, including bringing two colleagues with him, to give a concert in the church to help us raise the remaining funds for the organ.
It has been a pleasure working with your company. Sincerely - Rev. J. R.

"You can pat yourself on the shoulder for a JOB WELL DONE. I don't know what I would have done without you during the construction of the new church and the purchase of the new organ. You have done great!" - D.J.

Thanks again for being so diligent in all that you have done and continue to do with and for us. Although we're glad the (new Allen) organ is in, we're sorry not to see you on a regular basis! We're still amazed by the wonder of it all! J.B.

(Our church's new Allen Organ) was MORE THAN I EXPECTED!!!!!!!! Beautiful, beautiful, beautiful. In all ways! I did overhear one conversation after Christmas Eve... One man said to another that 'It SOUNDED like a pipe organ, but I can't see any pipes!' But, oh, George, it was so lovely. I thoroughly enjoyed each and every note. THANK you for everything that you did to make it happen. - M.J.

Our (new Allen) organ is wonderful......what a great addition to our worship experience! D.M

Met (a young lady) who was bragging about how great the new Allen organ is! She said it ROCKS and her generation loves it. D.W.

The church is very, very, very pleased. I'm sure they have told you, too, but I wanted you to know they aren't just saying that to you. They mean it!! -- M.J.

THE ORGAN WAS PERFECTION!! The sounds full and well rounded....clear and vibrant..... and not overpowering at all!! Perfection!! I so far have not received any complaints on being too loud. Sounds like we were in a cathedral. Reverb was excellent. I am very happy and hope you are... And thank you for all input and work on our instrument!! - J.C.

I talked with (the pastor) a few days ago and told him I thought we needed to bump up the choir music. I just want to see more very worshipful and intense selections. We're stuck in a rut w/easy things we've done in the past... Those are fine, but there is so much more than what we're doing... I really think that the (new Allen) organ has something to do with how I'm feelng. It enhances the service so much and I want the choir to set the bar higher. (The pastor) is very worship-focused and I am, too. -- LB

Dear George, What a gem you are! You certainly are special and I thank you so much. -- S.K.

The organ is just great! Exactly everything this church needed and it sounds wonderful. -- D.C.

Good morning. The instruments you provided were outstanding and served us very well! Thank you for working with us. Conference returns to Florence next year and I hope that you can secure the same or equivalent instruments for us next year. I have a copy of the program and will be glad to mail you one if you did not see one. Fox Music was acknowledged and I’m spreading the word about how pleased we were with what you did for us. It made ALL the difference in our congregational singing to have an organ that can carry 1500 people in that large space. George has been very accommodating and I appreciate his willingness to work with us. Thank you! -- B. F.

Well, I have heard nothing but wonderful things about you last night and today. (A pastor) came up to me and was telling me all about you - your integrity, honesty and Christian salesmanship. He really sang your praises and that is a wonderful testimony to our Father. Of course, it helps to have a quality instrument to sell, but he was enamored by your persistent willingness to see that their church had everything they envisioned. -- P. G

On behalf of (pastor), I would like to express our gratitude to you (Maurice Fox), George Hiatt, and (chair of committee) for all of your efforts in putting together this package for all of the research in selecting an instrument that will fulfill our needs in presenting the best liturgical experience possible in our new church. I must say that we have to recognize the tireless efforts of George Hiatt in representing Fox Music so well in aiding us in the selection of this instrument. George went beyond the call of duty in driving us to visit churches, placing phone calls after hours, and supplying detailed information on a moment's notice, so we hope that he is recognized and credited for his endless support and guidance throughout this process. -- D.J.

Thank you so much for the fine CD of Rudy Lucente in Spain. It is fabulous. Allen succeeded in making a real convert of me. I can’t deny that I still have a real soft spot in my heart for Reuter, but I left Macungie with the belief that your Quantum digital organs were in fact superior in versatility to any pipe organ, and at a price that is 25% of what the best pipe organ would cost. The concert at the church was superb. Even those who were skeptical of the digital have become converted. Make sure that the folks there at the plant perform “the test” on prospects. It will really make all the difference.-- P.W.

George, I want to personally thank you for the very fine work you have done on our organ. I have heard it played and am just absolutely amazed at the difference. It sounds like a totally different instrument. Frank has told me how much pride you have taken in it and how fortunate we are to have you involved. Many thanks and much appreciation. - BT

Neil Sutphin

Dear Charles, We purchased a Yamaha keyboard from Neil at your Fox Music store last month. I just wanted to let you know how happy we were with both the service we received and the quality of the instrument itself. Neil was very helpful and attentive and sold us exactly what we needed. Our daughter has just started piano lessons and at 6 years of age, we weren't ready to invest fully in a piano. The Yamaha digital keyboard we purchased from you is exactly what we needed and it's capabilities keep our daughter at the keyboard for long periods of time! Thank you and thanks to Neil for providing us with a great starting place. When we are ready to take the "big piano" plunge...we'll be coming to Fox Music! --LB

Victor Quarterman

The sound Sunday was amazing! Great record on the CD too! Am looking forward to having you back for a training session soon. -- (Local Presbyterian Church)

I am very happy with the work you guys have done so far and I would like you to leave me a few more business cards. Visitors from other churches often comment on how nice our system is and ask for more information so their church can get one. Our praise team and choir are getting better all the time and it is really blessing our church to have such a nice sound system! -- J.D.

Matthews Thompson

(This was a phone message received from an out of town customer that trusted us with her Piano) "We are very happy with the piano, we are delited and thrilled and thank you so much." "Matthew was delighful" "It's absolutely lovley, and i'm glad everything worked out and our piano did show up to what we thought it would be." -- K