Dear Charles:
I would like to express my deepest appreciation to you for the courtesy of Fox Music House providing a professional soloist for the Christmas concert given last Sunday afternoon at Marion Baptist Church - Ms. Jeannie Martin - who was accompanied at the new Allen organ by Mr. George Hiatt. Both of these extremely talented individuals gave an outstanding program of Christmas music, highly representing Fox Music House. In fact, it was a great performance to usher in the Christmas season inasmuch as the entire community participated in the service.
As always, Mr. George Hiatt was in complete control of the new Allen organ and gave an illustrious program which would have made you proud. He truly is a great asset - personally and professionally - as a member of your staff and represents Fox Music House with the highest degree of integrity and professionalism. During the time he has spent in Marion, he has won our hearts at the organ and inspired us with his God-given talents.
We are so grateful for the relationship we have formed with you, Mr. Maurice, and your employees during the purchase and installation of our new Allen organ, as well as your gracious outreach to Marion Baptist Church. We are ever grateful for your extended courtesies to us and wish for you continued success in your ministry of providing the highest quality of instruments for worship.
- a church in Marion, SC
Sharon Brown
We really appreciate all the effort
you put into showing us everything the Yamaha can do. We’re thoroughly
enjoying it! -- P & A
Dear Sharon: I just wanted to personally
thank you for your efforts in making Betsy's 40th birthday gift
a memorable surprise. Thank you for going out of your way and
making her birthday extra special for her. Sincerely -- Dr.
D
Sharon Brown was our saleslady and
she was outstanding! She was professional, competent, and made
buying the piano a very special experience! The Fox Music people
were all wonderful. The delivery and set up was first class!
-- Joanne W.
Dear Sharon, I wanted to thank you
from the bottom of my heart for the time you spent with us and
the kindness you bestowed on two senior citizens. Our world
is going at such a fast pace people don't seem to have or take
the effort to share just a small amount of their precious time.
There is no doubt that you will have a special place in our
Lord's beautiful garden some day. We will be seeing you soon,
I need music to play on my piano that will play. Once again,
I say, "Thank You", with all my heart for your caring way. God
Bless You, Sincerely, -- J & P
It was a pleasure meeting you and thanks
for helping me make my selection and purchase. You made me an
offer I couldn't refuse. I love my piano and enjoy playing daily
once again. I never realized that I would be able to hear the
very best but you put together the dream of my lifetime. You
and the staff at Fox Music House come very highly recommended.
The quality of the instruments is unequaled along with the service
that you receive and the long warranty. I am looking forward
to doing business with you again soon in the near future. I
would like to tell you thanks once again for putting this deal
together for me and making my dreams come true. Sincerely, --
MD
My husband and I entered your place
of business... just window shopping on our day off... we encountered
a lovely young lady by the name of Sharon. We are not that knowledgeable
on pianos... She showed us the line of pianos Clavinova and
she introduced us to a whole new world. With her delightful
charm she entertained and educated us on the many wonders of
the lovely instrument. We laughed and listened and fellowshipped
with her for over an hour unknowing to us how much time had
passed. We walked in just looking and because of her wonderful
personality we left out Clavinova owners. On our way home my
husband could not believe how much fun we had and how relaxed
we were in her company. I am writing this letter to thank Sharon
Brown for the time she gave to us that day it was truly a blessing
and something we will never forget. Sincerely, -- M & DR
I just wanted to thank you for all of your help picking out
a piano for my boyfriend. He was nearly in tears when he saw
it, and just plays and plays. The bow was beautiful and he actually
refuses to take it off! Enclosed is one of their cd's - enjoy!
Thanks again, -- Gretta
I undoubtedly will pass your name out to all who may be interested.
It has been such a pleasant experience dealing with you, and
with Charles, I can't imagine anyone going anywhere else! Thanks
-- JCO
Thank you so very much for your hospitality and assistance in
allowing my students to perform in your new recital hall. We
truly enjoyed the quality of the two pianos that you provided
for our use. Please pass on my thanks to Mr. Fox and Mr. Lyles,
who were also very helpful. I will continue to recommend Fox
Music for pianos and printed music! Sincerely yours, -- GP
LOVE the instrument. Regards to all my friends-- especially
Mr. Maurice and Mr. Charles! -- Emily
I've been working on some stories for my grandchildren and neices
and nephews. Here's one about my piano days. It's dedicated
to you. -- JH
Dear Sharon, Many, many thanks for coming to Dataw and demonstrating all the fascinating facets of the Disklavier Yamaha piano. Our group loved being updated on the latest technology and we even had a wait list to hear you speak. Mike and Neecy are certainly lovely people and we are glad you all met and were able--together--to provide us with so much information and entertainment. You have certainly given us lots to think about and share with our friends. Again, many thanks for coming and educating us--it was a joy to meet you. Sincerely, GW
Dear Sharon and Fox Music House:
This is a note to say that you and your company have restored my faith in the human race. There are people out there such as yourself that are very kind and are interested in other people's needs and wants. When I started looking for an organ, I'm not ashamed to tell you that I did not know what to look for or know anything about playing one. When I called Fox, you were extremely helpful and knowledgeable and made me feel comfortable in discussing an organ. You were never too busy to talk with me or discuss this matter. I would like to take this opportunity to thank you for your concern, help, and especially your kindness. There is a very much felt christian feeling with your company.
Also, the delivery men were more than kind and gracious with their attitude and explaining the new organ.
It's a nice feeling to know we have your company as a friend and know that you are there to help in any way.
With people such as yourself, Fox Music House can do nothing but prosper.
Fox should be very proud to have you and your staff as part of there team.
Again, thank you for every aspect of help in our purchase of this organ.
-- RW and Stewardship Committee PGB Church
I wanted to take some time to say a big thank you to you for your personal service last Friday, when we came
to purchase my piano. From the moment we walked through the door at Fox Music House, I knew we had made the right decision. The staff was so very friendly! You were so very nice to us and made us comfortable.
Mr. Fox and Charles were also very cordial and just made us feel so good! I will admit I was a little intimidated with the thought of coming to purchase a piano because I am not a professional player and I play around with it.
However, you and the staff made us feel so welcomed and relaxed. It was like dealing with family. This morning, the delivery people were on time, they were very professional and got the piano unloaded and set up in record time. It fit perfectly in the spot in my living room and I have enjoyed playing it. What impressed me so much with Fox Music House was that the staff truly appreciates your business. From Mr. Maurice, to Charles, to Sharon, to the delivery people...everyone said "Thank you for your business." I am looking forward to many years of enjoying my piano. Thank you again for all of your assistance. -- TJ
Steve Brown - (Audio / Video / Backline Rentals)
Steve, We enjoyed working with
you. I received many compliments on your behalf. Everyone was
really impressed. I do hope we can work together soon and often.
-- S. M.
Dear Steve, I wanted to personally
thank you regarding our recent awards banquet. The AV setup
was AWESOME to say the least!! I really appreciate your involvement
to help the evening go so smoothly. I will absolutely be in
touch for all of our future event needs. Sincerely -- A.S.
Hey Steve, It was a true pleasure dealing
with you. On behalf of everyone in The Jon Bates Band, we greatly
appreciate the high quality of Fox Music Rentals. Over 25 years
as a bandleader and production coordinator for music festivals
and events, I have never had a better experience with equipment
rental. All of the backline and PA was in perfect condition
- great gear at a very reasonable price. Every last detail was
covered (even a roll of gaff tape and a few extra cables thrown
in just in case), and the delivery and pick-up was right on
time. As far as we're concerned, Steve Brown and Fox Music set
the bar that every other equipment rental company should aspire
to! -- Jon Bates - THE
JON BATES BAND
Mr. Fox, This is a little late, but
I wanted to write you a note and let you know how much we appreciate
Steve and the audio jobs he has done for us. Always professional
and always willing to help me out if I need it. He completely
saved us with one of the presentations when I blew up the projector
(well, it went pop and crackle, I don't think I actually blew
it up), but the presentation would not have made any sense without
a powerpoint presentation. I was completely panicking and he
went out, tracked down a projector, and the presentation went
off without a hitch. Believe me, I won't use anyone else but
you guys. Steve is absolutely wonderful! -- R. G. Management
Dear Mr.Fox, We have had the pleasure
of working with Steve Brown for a number of our annual meetings
and Christmas parties. Both are very large properties and groups
of people. Our Board of Directors has very specific directions
how they want things set up. I would just like to take this
time to tell you what a wonderful employee you have. Steve makes
our job in the Property Management Office during these very
stressful times very easy. On top of knowing his job and his
professionalism we also have such confidence in him. In these
negative times, I feel it is important to notice the positive
in it also. You are very lucky to have such a good person working
for you. Happy Holidays, -- M. G. ARB/Covenants Coordinator
I always seem to have a better time
playing when you’re doing sound. You’re incredibly talented
and easy to work with. -- Ryan B. Worship Leader
Steve, thanks for helping out with
this event!!!! The Set up and sound were OUTSTANDING!! And we
definitely couldn’t of done it without you . . . -- Pastor Todd
P.
I actually was able to attend (the artist) second show and
everything looked and sounded great! She was VERY happy with
you and even mentioned it to me, so you will probably hear from
her as well. --E. R.
Thank you so much for your help on
this event. :0) It was a great success. --E.L. Wedding Planner
You are a GREAT soundman! It was a
pleasure working with you while in Charleston to do my show.
Thank you for your professionalism and diligence to make us
sound sooooooo good! I hope our paths cross in the future to
work together again. All the best to you!
--Byron
Motley
Thank you again for all your help. Everything
was wonderful. It was so nice to not have to worry about any of
the sound issues! -- Follow One Intl.
I just wanted to say thanks, because
the show went really well and a big part of it was people saying
how clear the sound was. You know what school productions are
normally like... Thanks for your help! -- A. H. Academy
Buist Academy had a wonderful
WORLD'S FAIR Wed to celebrate our school becoming an IB school.
The sound system worked well and made a huge difference.
Thanks for your help.
Charles Fox
The
Post & Courier - Letters to the Editor - Friday, February 22,
2008
Generous act- Charleston is a hospitable city,
but on Feb. 17, the Summerville Piano Ensemble experienced an
expression of community service and generosity we found simply
overwhelming. Our group of eight players makes music on two
pianos, and we had a concert scheduled that afternoon for the
residents of Canterbury House, a retirement facility in downtown
Charleston. Because few of us own two pianos, Charles Fox has
graciously allowed us to practice with our coach at Fox Music.
We were expecting to perform on the two pianos in the lobby
of Canterbury House, fully aware that they were not perfectly
matched instruments. But when we arrived, there were two new
Yamaha grand pianos and a crowd of enthusiastic Canterbury residents
anxiously awaiting our music. According to its statement of
purpose, Fox Music "seeks to bring the joy of music to individuals,
families and institutions and to be an advocate for music in
the communities we serve so as to enrich lives and fulfill dreams."
This act of generosity and outreach to us and to those who are
not able to get out and enjoy many of the musical offerings
in our community was deeply appreciated. It is easy to see why
Fox Music is celebrating 75 years in business. Bravo, Charles
Fox. MARY SUE MCDANIEL Rutherford Street Summerville.
Charles, Thank you so much for being
an important part of the LAURA GRIFFIN MEMORIAL RUN/WALK. Even
with the heavy rains, the Run was a great success. This success
is the result of many like you who have participated in making
it a very special time for the runners in the Charleston area.
We could have never made it without the PA System. It's a happy,
loud bunch, and your mikes, etc. worked perfectly. We appreciate
your helping make the RUN a grand event. We look forward to
your being a part of the 2009 RUN. Sincerely -- G. G.
Charles, I want to thank you and your
crew so much for the great job you did moving my baby grand
from the Murrells Inlet condo to the Johns Island condo - I
was so relieved when everything was accomplished safely. It
was a tough job and I am impressed (for the second time) by
the professionalism of your company and crew. Hope you have
a Happy New Year. regards -- K. D.
[PIANO SHOP] Charles, On behalf of
my Mom and myself, I just want to extend a sincere thank you
for all your efforts in this process. Considering the financial
limitations placed on this project, this is a marvelous job.
Many thanks to you and your staff. Best -- D. B.
George Hiatt
( Letter Sent from a customer to the Allen Organ Co )
Dear Mr. Markowitz: I am writing to let you know how extremely
pleased we are with our new Allen organ. It is a fine instrument
and we believe that we are the most fortunate to have it as
part of our worship. Perhaps even more importantly, I wanted
you to be aware of how grateful we are to the work of George
Hiatt, Allen Organ representative for Fox Music House in Charleston,
South Carolina. We found him to be not only professional in
all of his dealings with us, but exceptionally thoughtful and
responsive throughout the entire process. George made the purchase
and installation of the instrument, informative and enjoyable,
for which we are especially grateful. Above and beyond this,
he has offered his time and talent, including bringing two colleagues
with him, to give a concert in the church to help us raise the
remaining funds for the organ.
It has been a pleasure working with your company. Sincerely
- Rev. J. R.
"You can pat yourself on the shoulder
for a JOB WELL DONE. I don't know what I would have done without
you during the construction of the new church and the purchase
of the new organ. You have done great!" - D.J.
Thanks again for being so diligent
in all that you have done and continue to do with and for us.
Although we're glad the (new Allen) organ is in, we're sorry
not to see you on a regular basis! We're still amazed by the
wonder of it all! J.B.
(Our church's new Allen Organ) was
MORE THAN I EXPECTED!!!!!!!! Beautiful, beautiful, beautiful.
In all ways! I did overhear one conversation after Christmas
Eve... One man said to another that 'It SOUNDED like a pipe
organ, but I can't see any pipes!' But, oh, George, it was so
lovely. I thoroughly enjoyed each and every note. THANK you
for everything that you did to make it happen. - M.J.
Our (new Allen) organ is wonderful......what
a great addition to our worship experience! D.M
Met (a young lady) who was bragging
about how great the new Allen organ is! She said it ROCKS and
her generation loves it. D.W.
The church is very, very, very pleased.
I'm sure they have told you, too, but I wanted you to know they
aren't just saying that to you. They mean it!! -- M.J.
THE ORGAN WAS PERFECTION!! The sounds
full and well rounded....clear and vibrant..... and not overpowering
at all!! Perfection!! I so far have not received any complaints
on being too loud. Sounds like we were in a cathedral. Reverb
was excellent. I am very happy and hope you are... And thank
you for all input and work on our instrument!! - J.C.
I talked with (the pastor) a few days
ago and told him I thought we needed to bump up the choir music.
I just want to see more very worshipful and intense selections.
We're stuck in a rut w/easy things we've done in the past...
Those are fine, but there is so much more than what we're doing...
I really think that the (new Allen) organ has something to do
with how I'm feelng. It enhances the service so much and I want
the choir to set the bar higher. (The pastor) is very worship-focused
and I am, too. -- LB
Dear George, What a gem you are! You
certainly are special and I thank you so much. -- S.K.
The organ is just great! Exactly everything
this church needed and it sounds wonderful. -- D.C.
Good morning. The instruments you provided
were outstanding and served us very well! Thank you for working
with us. Conference returns to Florence next year and I hope
that you can secure the same or equivalent instruments for us
next year. I have a copy of the program and will be glad to
mail you one if you did not see one. Fox Music was acknowledged
and I’m spreading the word about how pleased we were with what
you did for us. It made ALL the difference in our congregational
singing to have an organ that can carry 1500 people in that
large space. George has been very accommodating and I appreciate
his willingness to work with us. Thank you! -- B. F.
Well, I have heard nothing but wonderful
things about you last night and today. (A pastor) came up to
me and was telling me all about you - your integrity, honesty
and Christian salesmanship. He really sang your praises and
that is a wonderful testimony to our Father. Of course, it helps
to have a quality instrument to sell, but he was enamored by
your persistent willingness to see that their church had everything
they envisioned. -- P. G
On behalf of (pastor), I would like
to express our gratitude to you (Maurice Fox), George Hiatt,
and (chair of committee) for all of your efforts in putting
together this package for all of the research in selecting an
instrument that will fulfill our needs in presenting the best
liturgical experience possible in our new church. I must say
that we have to recognize the tireless efforts of George Hiatt
in representing Fox Music so well in aiding us in the selection
of this instrument. George went beyond the call of duty in driving
us to visit churches, placing phone calls after hours, and supplying
detailed information on a moment's notice, so we hope that he
is recognized and credited for his endless support and guidance
throughout this process. -- D.J.
Thank you so much for the fine CD
of Rudy Lucente in Spain. It is fabulous. Allen succeeded in
making a real convert of me. I can’t deny that I still
have a real soft spot in my heart for Reuter, but I left Macungie
with the belief that your Quantum digital organs were in fact
superior in versatility to any pipe organ, and at a price that
is 25% of what the best pipe organ would cost. The concert at
the church was superb. Even those who were skeptical of the
digital have become converted. Make sure that the folks there
at the plant perform “the test” on prospects. It
will really make all the difference.-- P.W.
George, I want to personally thank you for the very fine work you have done on our organ.
I have heard it played and am just absolutely amazed at the difference. It sounds
like a totally different instrument. Frank has told me how much pride you have taken
in it and how fortunate we are to have you involved. Many thanks and much appreciation. - BT
Neil Sutphin
Dear Charles, We purchased a Yamaha keyboard from Neil at your Fox Music store last month. I just wanted to let you know how happy we were with both the service we received and the quality of the instrument itself. Neil was very helpful and attentive and sold us exactly what we needed. Our daughter has just started piano lessons and at 6 years of age, we weren't ready to invest fully in a piano. The Yamaha digital keyboard we purchased from you is exactly what we needed and it's capabilities keep our daughter at the keyboard for long periods of time!
Thank you and thanks to Neil for providing us with a great starting place. When we are ready to take the "big piano" plunge...we'll be coming to Fox Music! --LB
Victor Quarterman
The system you and your team installed for us sounds great! I had several people comment about how clear everything was. Thanks again for your help - we are definitely enjoying the new sound!
-- (Local Baptist Church)
The sound Sunday was amazing! Great record on the CD too! Am
looking forward to having you back for a training session soon.
-- (Local Presbyterian Church)
I am very happy with the work you guys have done so far and I would like you to leave me a few more business cards. Visitors from other churches often comment on how nice our system is and ask for more information so their church can get one. Our praise team and choir are getting better all the time and it is really blessing our church to have such a nice sound system! -- J.D.
I wanted to let you know that I finally made it home long enough to make a good assessment of the sound system modifications at (our church). I think things are sounding better than ever. You have fixed us up again. Thanks again for all of your professional services. We will give you a call if we need to address anything in the future.
-- D.R.
Matthews Thompson
(This was a phone message received
from an out of town customer that trusted us with her Piano)
"We are very happy with the piano, we are delited and thrilled
and thank you so much." "Matthew was delighful" "It's absolutely
lovley, and i'm glad everything worked out and our piano did
show up to what we thought it would be." -- K
Piano moving crew
Mr. Fox: On Thursday of last week you sent your crew to move one of our pianos from Sullivan's Island to Daniel Island for us. You should be proud of the way these three gentlemen represent your business. They are polite and show great skill in the job they do. I know most businesses only hear when their employees do something bad, but I wanted you to know that when we need a piano moved in the future I will call you and hope these three are available to do the job. -- HR
Your team did a great job! -- A.T.
